Welcome to HairSwipe™. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

HairSwipe™ is an online store offering cosmetic hair concealer products designed to create the appearance of fuller, thicker hair.

These Terms & Conditions apply to purchases made through our website.

Business Name: HairSwipe
Trading Name: HairSwipe™
Email: hair.swipe@outlook.com
Business Address: sundborgvagen 47

2. Products & Descriptions

We aim to provide accurate product descriptions, images and information.

HairSwipe™ is a cosmetic product designed to temporarily conceal thinning hair, receding hairlines and visible scalp.

It does not stimulate hair growth or medically treat hair loss. Results may vary depending on hair colour, hair type and application.

3. Pricing & Payments

All prices are displayed in British Pounds (GBP). Applicable taxes and delivery charges will be displayed before checkout is completed.

Available payment methods may include:

• PayPal
• Klarna
• Visa & Mastercard
• Apple Pay & Google Pay

Available options are confirmed at checkout. Orders are subject to payment authorisation and acceptance.

4. Order Processing & Delivery

Our estimated delivery times are:

• Processing: 1–2 business days
• Shipping: 5–10 business days
• High Demand: Delivery may take up to 12 business days

Once your order has been dispatched, tracking information will be provided where available.

Delivery estimates are not guaranteed dates. Unless otherwise agreed, we will deliver your order within 30 days in accordance with applicable UK consumer law.

5. Cancellations & Returns

If you wish to cancel your order before dispatch, please contact us as soon as possible.

For most online purchases, UK consumers have a statutory right to cancel within 14 days of receiving their goods, subject to applicable exceptions.

Certain sealed products may be exempt from cancellation rights if they are unsuitable for return for health protection or hygiene reasons and have been unsealed after delivery.

Where the statutory cancellation right applies, customers must notify us within the applicable period and return the goods within 14 days of notifying us.

Refunds will be processed in accordance with applicable consumer law.

6. Our 30-Day Guarantee

7. Faulty or Damaged Products

If your HairSwipe™ product arrives damaged, faulty or does not match its description, please contact our customer support team.

We will provide an appropriate remedy in accordance with the Consumer Rights Act 2015 and other applicable UK consumer laws.

8. Product Use & Safety

Customers should follow the instructions provided with HairSwipe™.

Discontinue use if irritation occurs. HairSwipe™ is intended for cosmetic use only and is not a medical treatment for hair loss.

9. Intellectual Property

All HairSwipe™ branding, original website content, product photography and intellectual property owned by us are protected by applicable intellectual property laws.

Unauthorised reproduction or commercial use is prohibited.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights.

We are not responsible for losses that are not reasonably foreseeable or arise from circumstances outside our reasonable control, except where the law provides otherwise.

11. Privacy & Personal Information

We process personal information in accordance with our Privacy Policy and applicable data protection laws.

Our website uses Shopify and may use third-party payment and delivery providers to process orders.

12. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will not retrospectively alter the terms of an order already accepted.

13. Governing Law

These Terms are governed by applicable law, without affecting mandatory consumer protections available to you in your country of residence.

14. Contact Us

For questions regarding orders, returns or these Terms & Conditions, please contact our support team.